What exactly is Been Had Those?
We are a Premium Sneaker Shop. We have been selling 100% Authentic Kicks since 2005. Our Phoenix Flagship store opened in March 2015, and closed in May 2018 due to some landlord issues. We will be returning to Phoenix area soon. We have two physical locations in Alamogordo,NM and El Paso,TX. Our goal is to make the customer happy and provide 100% Authentic Items, hassle free at competitive prices.
Where are you located?
Alamogordo- 816 E 10th St Alamogordo NM 88310
El Paso-4935 N Mesa St Suite 8 El Paso TX 79912
BOTH LOCATIONS ARE UNDER RENOVATIONS AS OF 4/12/22
Can you give me some information on shipping?
All items will shipped USPS Priority Mail, Double Box, with tracking. All orders above $75 will come with signature confirmation.
Will my shoes be shipped double boxed?
Of course, we know how important the box is. We double box all the shoes in order to maintain the mint condition of the box and guarantee the freshness of the kicks.
What is your return policy?
Due to the nature of the business, we have a strict return policy. NO REFUNDS. If you are unsatisfied with your order or if there was a mistake with your order please contact us via email [email protected]
What forms of payment do you accept?
We process our online payments via Stripe. Customers can use their credit card, or debit cards to check out without a Paypal account. Cash App,Venmo and Zelle are also alternative options. Please email us at [email protected].
PLEASE ALLOW 2-3 BUSINESS DAYS FOR PAYMENT TO PROCESS
Is a pre order 100% guaranteed?
We normally fill pre orders 99.9% of the time. Sometimes shipments are delayed until after release dates. However, in the case of something going wrong and your order not being filled, you will receive a refund 100%.
Do you guys buy shoes or just consign?
We Buy-Sell-Trade and offer cosignment daily. We are selective on cash outs, but we do offer in store credit on most shoes.